Our Returns and Refund Policy.
At Greens and Prints Store, we want you to be completely satisfied with your purchase. If you are not, please review our returns policy below:
1. Eligibility for Returns:
- *** Our policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
- *** To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
2. Return Process:
- *** To initiate a return, please contact our customer service at greensandprints@gmail.com.
- *** Provide your order number and reason for the return.
3. Shipping Costs:
- *** Customers are responsible for return shipping costs unless the item is defective or incorrect.
4. Refunds:
- *** Once the returned item is received and inspected, we will process your refund within 7 days.
- *** Refunds will be issued to the original payment method.
5. Exchanges:
- *** If you wish to exchange an item for a different size or color, please initiate a return and place a new order for the desired item.
6. Final Sale Items:
- *** Certain items may be marked as final sale and are not eligible for returns or exchanges.
For any questions or concerns regarding your return, please contact us at greensandprints@gmail.com.